This is for Dick Hannah Honda’s service dept! They are the BEST! I woke up one morning to find my car turning on and the engine cranking but not fully starting. Had it towed to Dick Hannah Honda service dept and, even thought I had to take our other car to work & not follow the tow truck there, they called me to figure everything out and were just so communicative and thoughtful. They were clear about the price of the diagnostics and went above and beyond for me with what the actual issue was - it was that the battery was only marginally charged & didn’t work well anymore so it couldn’t fully start the engine! Instead of billing me for the diagnostics + the new battery & labor of install, they said the cost of the new battery would be covered by what a full diagnostic would cost anyway, so we were square with just the cost I had expected to try and figure out what was wrong with it! I was floored - it made me feel taken care of and considered as a person and not just a wallet. They have a service customer FOR LIFE because of this! My wife was skeptical that we could get a good deal from a dealership service dept, but this showed we had placed our faith appropriately and come out financially unharmed. Thank you Dick Hannah Honda!!!

Everyone was extremely friendly and knowledgeable Each knew their job and did great! I’ll certainly refer the dealer to everyone I know looking for a car

We recently purchased a Honda Odyssey Elite from Dick Hannah. Buying a car is never as easy as one would like, especially with current stock shortages, market adjustments and rising interest rates. However, we were pleased to experience a professional, courteous and friendly sales team willing to listen to what we wanted as well as what we needed. At the end of the day, our sales rep, Soda, along with Nick and Manny pulled together the right vehicle at the right price and terms. We have purchased vehicles from Dick Hannah over the years, and based on our Odyssey purchase, we'll see them again for our next ride. Thanks, Dick Hanna, and big shout out to Soda! Adams and Moe of Longview WA

Your service is really good, it is reach our need. I am very satisfied with them

Scotty Hiltz made my car buying experience easy and fast. He was friendly, professional and easy to work with.

Over delivered after promising “Exceptional!” Thanks Scotty Hiltz, Manny, and of course, Nick Faust! They got my 2023 ahead of schedule, got me in and out of the dealership, we’re transparent in their dealings, and reinforced my reasons to be a Customer For Life!

Scotty wasn’t the pushy kind of salesman. Scotty took time to get to know me and what’s best for me. He took the time to explain everything and what’s best for me.. if you are thinking about coming to Dick Hannah, i would highly recommend Scotty.. Scotty thank you for making me feel like family..

Scotty was super helpful and sweet, awesome guy. Was super kind and definitely helped us explore our options. We are very happy with what we ended up with and would highly recommend everyone to come see Scott!

Such a wonderful experience in this dealership. From the moment I got there, all my questions were answered and all my needs were fulfilled. Never did I feel pushed to make a decision I would regret. Everything was handled with respect and communication. Thank you again Scott and Manuel! I felt extremely comfortable with the fact that Manuel spoke Spanish and I was able to understand everything in detail, since finance can get tricky. They were both so patient with all the worries I expressed, several times. Together they were able to leave me with a smile on my face, great team.

Overly satisfied with my purchase. Not only was it a good experience but I actually felt comfortable the whole time. Never did I feel pushed to make a decision I would regret, nor that my opinions and wants weren't liable. Thank you Scott and Manuel!

Scotty and Manny were so wonderful. 100000% recommend. They listened to us made sure we were happy with everything. No matter how many times we repeated our worries, they made sure to listen and give us evidence for all they said. We left super happy!!

Scotty was amazing! Honest, very transparent, and spent a lot of time finding us just the right car. He listened to our needs and concerns and didn’t try to oversell us.

This is my second purchase from Scott Hiltz. He has made it very easy to purchase all my cars. I would recommend him to anyone

I went in to trade in my Camry for a new accord. Was approached by scott hiltz. By far the best experience I have ever had buying a car. Walked me along all the steps and made sure I was well informed the whole time. Will not be anywhere else but here

Clean and nice. Very professional and kind. Quick to help us and find what we were looking for.

He is a good person he is honest and will get you what you need

Scott Hiltz was great to work with, helped us find exactly what we were looking for!

We came in to replace our minivan, we asked for Scott Hiltz and from the initial handshake to the beginning conversation he treated us great, made it a pleasant and informed experience absolutely not your “typical car deal” we kind of went in search for a “unicorn” and Scott went above and beyond and absolutely delivered exactly what we wanted/needed and with complete transparency no doubt would recommend the dealership but above all Scott, thank you much appreciated.

Scotty was great and made the whole car buying process easier. This is the second time we leased a car from him this year. He is straight forward and will really listen to what you want and need.

Scott was very thoughtful before and after we went to the dealer. He made sure to explain everything, and also that we were making the right choice for us, buying the car that would fit better on our lives.

Will always purchase my vehicles here. Always extremely kind and fair. Ask for Scott Hiltz.

Working with Dick Hannah Honda is great! Scott Hiltz is particularly helpful. I like that information is clearly explained and helps connect you to the answers you need to make an informed decision.

Great time and very friendly staff. Scott Hiltz Listened to what I needed and really helped! Would definitly recommend.

As always, it has been such a great pleasure coming into Dick Hannah Honda. Scotty Hiltz has been phenomenal the last few vehicles I’ve owned, and he continues to be amazing! Way to go Dick Hannah with continuing to make me a happy customer! Top notch sales!

After a lot of looking we found our Pacifica at Dick Hannah Honda. We worked with Scott. He was great as we brought down the whole family, my husband, two little kids, and myself, to check out the car and test drive it - car seats and all. Thank you Scott for helping us find exactly what we were looking for and for being so professional and understanding.