My car broke recently and after spending sometime at Dick Hannah auto mall the guys over at Honda Richard, Reno, Noah, and Milton went above and beyond to help me find the car of my dreams. Their team spent hours helping me find the perfect vehicle and when it seemed impossible made financing happen as well. I would recommend anyone looking for an all around good experience head over to Honda at the Auto Mall. Also Andrew and Susan with Allstate lowered my car insurance by $250 which is mind blowing in and of itself. Thanks guys!
I would like to thank, Richard, at dick Hannah for his above and beyond and the effort he put in helping me obtain a safe & reliable vehicle for me and my family. we went to a lot of dealerships and heard many ways to be told no, and nothing they can do. I was pretty discouraged about how other sales people didn’t care enough to try to help. When Richard said he could help us, I had my doubts. But he worked so hard to help us, and this was a span of three days. He told us he would try and not give on up and he didn’t. Next thing you know he calls us and we have the vehicle we wanted. I was amazed and am very thankful for all he has done.
My wife and I worked with a young man named Robert. Then entire car buying process was quick, easy and painless. Thanks to all that helped!
We walked in and was greeted with a warm welcome by Robert. Told him we needed to qualify for a loan first as to not waste his time or ours. He took us right in asked us what we were looking for. We had a 5 min conversation and while it took awhile as these things go we went home with a vehicle we absolutely love. It was what we wanted not what we had to get. Throughout the whole process we did not feel pressure or embarrassed by what we could afford. Thanks for a great experience. I highly recommend Robert Stites, awesome dude!
Chris, again I think you for the treating me so special and obtaining the Honda CRV that I was feeling I needed. Like I told you yesterday, you are the only one who actually looked for the actual vehicle color I wanted. I know that you put a lot of energy into looking in every nook and cranny for me, and I do so appreciate it. I have never felt so special. Thank you, thank you, thank you!Sharon C, Portland
Chris, This is long overdue but wanted to say thanks for all your help with the new car! I love it and so does Jake! Thanks also for your special treatment with Jake, it doesn’t go unnoticed! I am sure you will go far in your future endeavors you have future customers with me and will certainly send folks your way!Andrea, Sherwood
Great experience. Paul is the kind of salesman I like. Informative and could answer any questions I had. He didn’t try and upsell or steer me towards a car I didn’t want. The best car buying experience I’ve ever had. Thanks Paul and Dick Hanna Honda. I love the car!
I was looking for an online quote and got a very quick and thorough response from Paul. I went in to look at the car on a day he was not in and talked with Scott. Scott was also great to work with. He was knowledgeable and true to his word. helped me along through all my steps when getting my car. There was no pressure and I felt that I was being listened to through everything.
Paul Nickolas was extremely helpful with my husband and I while we car shopped. We really appreciated his patience and willingness to work with our schedules. Thank you for all of your help. We look forward to working with you when we buy our next car.
I really like Paul’s approach. He has respect for the customer and treats people the way they want to be treated. I would refer anyone interested in a Honda to him.
Paul is knowledgeable, helpful and easy to work with. I told him the features I wanted, and he recommended the right trim level. He made the process of buying a new car easy and pleasant.
I worked with Nathan at Dick Hannah Honda and he made the entire car buying process fast, easy and pain free. I knew exactly what car I wanted and he gave me everything I wanted straight forward and I will come back and send people his way because that’s how car buying should work.
It had been 14 years since I had bought a new car. With that one I was pressured to buy things I really didn’t want. I was told about Dick Hannah from my sister who had just bought a car from them. I started by looking at their web site and found a car I liked. My salesman ended up being a gentleman by the name of Nathan. Thru the whole process of deciding that the was the car I wanted,he was always there to answer all my questions. I found him very kind to me and my grandchild who was with me. There was no pressure to get things I didn’t want when it came to financing the car. I will always go to them first now with my car needs. Thank you Nathan!
I lost my car to an accident and had to replace it. I went to Dick Hannah Honda and was greeted with a smile from Fredy Segundo, even though it was a nasty rainy evening. Fredy walked us in and we started on our quest for a car to suit my needs and yet my budget. Fredy and the rest of the staff worked hard to get me my car and I had a good experience for it being my first car purchase from a dealership. Great job Fredy Segundo and Dick Hannah Honda!Shannon T., Vancouver
We purchased 2012 Honda Ridgeline from Hanna Honda in Vancouver a week ago. Our salesperson was Fredy Segundo, if you’re looking for a new Honda or used vehicle, seek him out, you won’t be disappointed. We weren’t exactly sure which Ridgeline we wanted and we ran Fredy around pretty good bringing us trucks to look over. He was always more than willing to meet our request. Thanks Fredy!Pam N., Vancouver
This is my 4th car purchased from Mike Melnick at Dick Hannah Honda and every time I have gotten 5 star service from beginning to end, and I’m not an easy customer, I won’t ever use another dealership! Thank you for continuing to be the best in town I love my new Mercedes!
Okay, so, I had been looking to get rid of my old 2007 HHR for some time, but with a few dings on my credit and a limited downpayment allotment, it seemed super unrealistic to me. I spent a lot of time going back and forth, because I tend to be an impulse buyer and I suffer from buyer’s remorse on even the SMALLEST of purchases. Wow, I cannot say enough good things about Vancouver Dick Hannah Honda. First of all, Mike was fantastic. He was personable, knowledgable, and I never felt pressured into anything. I genuinely felt taken care of and the staff was friendly and helpful. I came in knowing what I wanted, and it was even better in person. After showing me a few options, they got my 2016 Chevy Cruze (WITH added tinted windows and auto-start! Which I wanted badly...) down to an affordable payment and I got to walk out with the keys. I was very grateful for all their help, and Noah was also wonderful and kind to me. Everyone was patient and answered my questions thoroughly and I didn’t feel confused or pushed into anything. I am VERY happy with this dealership and I will be recommending them to everyone who needs or wants to get into a new vehicle. Thanks again, everyone!
Louis was very helpful showing us Honda Fit and Civic models. He also showed us all available options, which was great for comparing our likes/dislikes of each trim type. He was very low pressure, which we appreciated after having to deal with other high pressure sales situations during our vehicle search. We are now proud owners of an awesome 2012 Honda Civic and couldn’t be happier.
Thanks for being patient and really listening to what my needs were. I enjoyed the friendly atmosphere and didn’t feel pressured like other places!! Thanks again for helping me out!
Billy Carver is a fantastic human being and salesman. He went the extra mile to take care of us the best he could. Billy truly is an exceptional asset to Dick Hannah and they are lucky to have someone as hard working as he is.
Billy was professional, friendly ,courteous, patient and knowledgeable about Dick Hannah’s selection and cars in general. He slogged through the lot in the pouring rain to find cars that matched our specifications. Car shopping is typically stressful, not so with Billy. I would recommend Billy and Dick Hannah to friends and family in the market for a new or used vehicle. Excellent customer service.
5 stars are not really enough to describe Nick Barnes’ commitment to his customers!! Nick is the BEST! He is an asset to the dealership. HE is the guy I will always purchase my autos from and the only person I will recommend to my friends, family and all of you that read this review. He is awesome! See him first and last. This man is genuine, respectful of your time and money and he will treat you with respect and do his best for you whether purchase new or used. Honestly, this is one man you will be glad you spoke with.
Nick is not pushy. He let me come to my own conclusions about the car I purchased. He didn’t lie, he didn’t skirt around any issues. I got a great car, and I love Dick Hannah’s customers for life program! Also, if you are have zero or bad credit they have some really great lenders. I couldn’t be happier with my experience.
Shannon is a very nice and intelligent sales person, very down to earth and honest person. Very satisfied I would recommend the Dick Hannah Honda for your next purchase. Awesome crew! Have purchased three vehicles from them!!
This review is long overdue! Shannon at Dick Hannah Honda and all the rest of the staff that was involved in my purchase of the 2012 Town and Country all deserve a RAISE! =D Shannon worked with me and worked with me for weeks to find me the perfect van for my family, and she did it! I couldn’t have asked for a better vehicle, or a better experience! Thanks Shannon, and everyone else at Dick Hannah! I’ll be back in 5 years or so...
Who can say they enjoy or even like going through buying a new car at a dealership? I can say "yes, I do", thanks to my car buying experience at Dick Hannah Honda. Justin Green was knowledgeable, respectful and provided top notch customer service. I would absolutely recommend buying a car from Dick Hannah Honda!
Pat and Justin were extremely helpful and went above and beyond! I would highly recommend Dick Hannah Honda.
It was quick, a 2 hour process with financing and Justin was great. They let me take the car overnight for a trial run, got the price where I needed it and were friendly the entire time. The kids play area was convenient also.
Darnell was very professional and helpful! Would absolutely recommend. Had the car right out of detailing and was ready for us when we arrived. No high pressure at all.Michael Zoe
The people at Dick Hannah made my first time buying a car feel much less intimidating. After doing a lot of research I knew I was getting the best price and no one was messing with me. Everyone was nice and realistic. Darnell heard My requests and found what I wanted with a price I could afford.Sara Holson
Very personal-- helpful -- I would recommend to anyone-- the customer service continued even after I drove my new Honda car off the lot Dylan was Amazing!Lane
We looked online at a new/used pick-up at Dick Hannah Honda. Dylan Connell was our first contact and his help gave us our first ever positive view of buying a car! We were considering other cars, and Dylan showed us different models and talked about the features of each. He was calm and very well informed and so patient while we essentially thought through aloud what we wanted. We bought the truck and we like it (well, we LOVE it). We were also able to do a trade in, and it was so easy-Dylan stopped by our house to pick up the title and while he was here he helped us figure out how to sync our cell phone to the truck’s multimedia system. Dylan-thanks for a great car buying experience! We will definitely and enthusiastically recommend you for any Dick Hannah dealership purchase, (There was also a minor issue that needed the attention of the service department-a seamless experience and nothing but professional vibes all around.)B&K
Reno was able to answer every question we had and treated us with respect, which was huge for us. In the past we haven’t had the best of luck and Reno really went above and beyond to help us out. I wouldn’t hesitate to purchase from him again. Thank you.Snapp133
He was very helpful with everything. i would definitely recommend him to all my family and friend. Any question I had he had the right answer and was very helpful about things I did not known about my carM Roark
We were looking for a new car for me to replace my 15 year old Ford Focus. We wanted a Toyota/Scion FRS and every dealership we went to in Portland couldn’t seem to understand that ’Manual Transmission’ is the deal breaker! While looking at a side lot about to give up after being to 5 dealerships in the Salem-Portland area, Waldo called us and said ’We have one in Manual!’ We arrived and sure enough it was! A true 6 speed manual! With low miles, great price and great condition! Waldo and crew stayed late Sunday Night to ensure we got the deal done and were all very respectful, kind and helpful with the purchasing process understanding how tired we were that weekend from school/work and the trips from Corvallis to Portland to look at cars. Thank you Waldo and the crew at Dick Hannah Honda! We love ’Sapphire’!
In 2008 I had a great experience with Dick Hannah so I came back yesterday to Dick Hannah Honda in Vancouver to get a Honda CR-V. Waldo Maya in sales was honest, real and easy to communicate my needs with. Chris Nelson in financial, with his Zen-like office, made the nerve wracking part simple and painless. Update: Because of the three day return policy, I called the dealership two days later to turn in the vehicle I got and upgrade to another Honda CR-V on their lot. Once again the transaction was smooth. Reno Guzman took me on the test drive and Aundraya swapped out the paperwork all in less than an hour. Great business practices!!!