Do you accept trade-ins?
Yes. In fact, we'll buy your car even if you don't buy one from us.
Will you buy my car?
Once your car has been appraised, we'll give you a written offer that's good for seven days. And you are under no obligation to buy one of Dick Hannah's cars if you sell us yours.
Can I get my car appraised online?
You must bring your car to a Dick Hannah store to receive an appraisal. To determine your offer, one of our Appraisers will need to inspect and test drive your car. When we're done, we'll give you a written offer good for seven days. Make an appointment to have my car appriased.
What happens to the cars Dick Hannah buys?
Even though we'll buy any car, not all of those bought by Dick Hannah wil be sold to the public. Each car must pass our rigorous inspection before we'll consider it for our lot, and cars that don't meet our high-quality standards are sold at auctions to other dealers.
Will you explain how you appraised my car?
If you have questions about the appraisal of your car, speak with the Appraiser who developed the offer. Our Appraisers can provide a thorough explanation about the factors that influenced your offer. Start now by contacting an Appraiser.
Why is your written offer different from retail prices?
Our appraisal offers vary from retail prices for several reasons. Due to the costs associated with reconditioning and applying guarantees and warranties on the cars we purchase for retail sale, we must purchase a car at a lesser amount than what we will sell it for. All cars that we purchase for retail sale, regardless of the condition, must undergo a thorough inspection and be reconditioned to meet our high-quality standards.
What makes Dick Hannah different from traditional dealer appraisals?
The Dick Hannah written offer is good for seven days, and is valid whether you buy a car from us or not. Most traditional dealerships appraisals are based on you trading in your car for a new one, and they won't buy your car outright. And if you decide not to buy a car from us, your offer will stay the same.
Will regular maintenance/repairs affect the offer?
Your car's overall physical and mechanical condition will have an impact on your appraisal offer.
Do I need an appointment for an appraisal?
No appraisal appointment is necessary. Just visit any Dick Hannah dealership or call for details. Your appraisal takes as little as 30 minutes. If you would like to set up an appointment, contact an Appraiser, or consult a Sales Consultant.
What if all titleholders cannot be present or one is deceased?
In most cases, we may be able to accept a Power of Attorney, allowing someone else to sign on the absent titleholder's behalf. If a titleholder is deceased, you may have to transfer the title into your name before Dick Hannah can buy your car. This can usually be done by taking the title and supporting papers to the local titling office. However, because this process varies by state, ask an Appraiser for more information.
Can I sell my leased car?
In most cases, you can sell your leased car in almost the same way as any other financed car. We'll appraise the car or truck, then contact the leasing company for a payoff quote and process any equity you might have. Please note that some leasing companies will not allow you to sell the car prior to the expiration of the lease. Also, be aware that your leased car might not be eligible for the trade-in tax savings described above. Check with your leasing company for complete details.
What if I owe more on my car than the amount of your appraisal offer?
If your pay-off amount is more than the offer for your car, the difference is called "negative equity." In some cases, the negative equity can be included in your financing when you buy a Dick Hannah car. If not, we'll calculate the difference between your pay-off and our offer to you. We'll accept a cashier's or certified check, certified funds, or cash for the amount you owe on your car and then pay your current debt off in full. If the amount you owe is less than $250, we will accept a personal check. Our written offers are good for seven days, giving you time to get any necessary funds to settle your transaction.
What if I have a lien on my car?
We will need to contact your lien holder during business hours to get a 10-day payoff. To pay off the lien, we will need your lien holder's name and phone number, the name(s) on the account, and your lien holder's account number and social security number. If a previously paid-off lien is listed on the title, you'll need both the title and the lien release from the lien holder before we can purchase your car.
Can I sell a car on behalf of a company?
If you would like to sell a car on behalf of a company, please see an Appraiser for the requirements needed.